Software Product Lifecycle Policies
NI software products have standard lifecycle policies that define release frequency and support. There are three lifecycle phases for our software products.
| Lifecycle Phase | |||
|---|---|---|---|
| Support Type | Mainstream Support | Extended Support | Beyond End of Support |
| Technical Support | |||
Phone support | Active subscription or service agreement required | Possible with a long-term service agreement1 | — |
| Email support | Active subscription or service agreement required | Possible with a long-term service agreement1 | — |
| Online forums | |||
| Online documentation | |||
| Dedicated Support Group2 | — | ||
| Upgrade Assistance3 | |||
| R&D Development | |||
| OS updates | Possible with a long-term service agreement1 | — | |
| Non-security-related bug fixes | Possible with a long-term service agreement1 | — | |
| Security-related bug fixes | — | ||
| Driver Support4 | — | — | |
| Software service packs/maintenance releases | — | — | |
| Software download available | Active subscription or service agreement required | Active subscription or service agreement required | — |
| Training | |||
| On-demand courses | — | ||
| Virtual or classroom training5 | — | ||
| Purchase | |||
| Product available for purchase | — | ||
1Contact us to inquire about availability.
2Available at an additional cost, typically as part of an enterprise agreement. Contact us to inquire about availability.
3Available at an additional cost. Refer to NI Technical Consulting Services for more information.
4Device driver distributions are tested on the most current version of the specific LabVIEW release. Refer to NI Driver and Development Software Compatibility for more information.
5Some Public & private virtual training and Public classroom training are included with the purchase of a subscription to a software suite. Private training may be available at an additional cost.
| Product | Versions in Mainstream Support |
|---|---|
| LabVIEW | 2021 and later |
| LabWindows™/CVI | 2020 |
| TestStand | 2021 and later |
| DIAdem | 2021 and later |
| VeriStand | 2021 and later |
| Measurement Studio | 2019 |
| FlexLogger | 2021 and later |
| InstrumentStudio Pro | 2024 and later |
| SystemLink | 2021 and later |
The mark LabWindows is used under a license from Microsoft Corporation. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.