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NI-Sync 2023 Q1 Known issues

Overview

This document contains the NI-Sync known issues that were discovered before and since the release of NI-Sync 2023 Q1. Known issues are performance issues or technical bugs that NI has acknowledged exist within this version of the product.

 

Not every issue known to NI appears on this list; it is intended to show the most severe and common issues that you may encounter and provide workarounds when possible. Other technical issues that you may encounter could occur through normal product use or system compatibility issues. You may find more information on these issues in NI’s Product Documentation, Knowledgebase, or Community; see Additional Resources.

Bug Number

Legacy ID

Description

Details

1249028 173559

Divided Synchronization Clock for Trigger Route Set to Falling Edge But Aligns to Rising Edge

When niSync Connect Trigger Terminals.vi is used with the input update edge set to falling, and synchronization clock set to Clock Divisor 1 or Clock Divisor 2, the output trigger signal transitions on the rising edge of the synchronization clock instead of on the expected falling edge.



Workaround:

There is currently no known workaround for this issue.

Reported Version:

NI-Sync 21.0

Resolved Version:

N/A

Added:

Oct 27, 2021

1499857 399570

1588 Time Reference Does Not Start on PXI-6683 on Windows

When the niSync Set Time Reference.vi (1588 Ordinary Clock) is used on Windows, the time reference does not start. However, the time reference does start on Linux.

Workaround:

In a Windows environment, you must invoke the niSync Start 1588 VI for the device to participate in 1588. Alternately, you can start and stop 1588 from the test panel in Measurement & Automation Explorer (MAX).

Reported Version:

NI-Sync 20.1

Resolved Version:

N/A

Added:

Jul 27, 2021

1507908 399570

PXI-6683H Stops Working in MAX When Ethernet Adapter Mode is Set to EtherCAT on Linux RT

In an NI Linux Real-Time system, when the Ethernet adapter mode for a PXI-6683H is set to EtherCAT, upon saving the settings the device appears grayed out in MAX and it is not possible to change any settings on the PXI-6683H any more.

Workaround:

PXI-6683H does not support EtherCAT on its Ethernet port.

To restore the PXI-6683H to a functional state, reformat the PXI controller and reinstall NI Linux Real-Time.

Reported Version:

NI-Sync 21.0

Resolved Version:

N/A

Added:

Jul 27, 2021

1518457 399570

LVDS Terminal Misses First Edge After Multiple Routes are Destroyed and Created

On a PXIe-6674T module, if a route to a previous destination has been destroyed and a new route created, the Low Voltage Differential Signaling (LVDS) input terminal does not transmit the first edge to its destination.

Workaround:

Create the desired route and then destroy it before finally creating the desired route again. The first edge should now be passed successfully.

Reported Version:

NI-Sync 21.0

Resolved Version:

N/A

Added:

Jul 27, 2021

1243494 399570

Error -1074118651 Occurs at niSync Read Trigger Time Stamp (Multiple).vi on Linux

When running NI-Sync on Linux, if time stamp triggers are enabled or clocks are created in a loop that also clears and disables those same timestamp triggers and clocks, an internal software error (-1074118651) may occur at niSync Read Trigger Time Stamp (Multiple).vi.

Workaround:

To prevent this error, add a small delay to the loop after clearing the clocks and disabling the timestamp triggers.

Reported Version:

NI-Sync 21.0

Resolved Version:

N/A

Added:

Jul 27, 2021

1484735 399570

Switching Time References is Slower on Linux than on Windows

On Linux OS, switching time references may take more than 10 s, while it typically takes only 100 ms on Windows.

Workaround:

There is no known workaround at this time.

Reported Version:

NI-Sync 21.0

Resolved Version:

N/A

Added:

Jul 27, 2021

1543704 399570

Last_Sync_ID Does Not Reset to Zero when Changing Active Time Reference to GPS on Linux

When changing the active time reference to GPS from any other time reference in Linux, the Last_Sync_ID continues to increment with each pulse from wherever it was last. In Windows or Phar Lap it resets the count to zero under the same circumstances.

Workaround:

There is no known workaround at this time.

Reported Version:

NI-Sync 21.3

Resolved Version:

N/A

Added:

Jul 15, 2022

1551794 399570

Session Settings on PXI-6683 Saves to Defaults After Setting GPS_RECALCULATE_POSITION on Linux

When the GPS_RECALCULATE_POSITION property gets written it is saved to the target system's persistent memory so that when the system or device restarts, the property retains its last value. On Linux, writing to the GPS_RECALCULATE_POSITION property also saves the rest of the current session's settings as defaults to the target system's persistent memory.

Workaround:

To avoid modifying the target system's default settings for the rest of the device's properties, set GPS_RECALCULATE_POSITION to the desired value prior to changing other properties or settings.

Reported Version:

NI-Sync 21.8

Resolved Version:

N/A

Added:

Jul 15, 2022

1568497 399570

PXI-6683H Does Not Automatically Become the 1588 Grandmaster on Linux

In the NI-Sync Windows driver, when the 1588 Time Reference is running on a PXI-6683H is bridged with GPS, the `grandmasterClockClass`, `grandmasterClockAccuracy`, `grandmasterClockVariance` and `TimeSource` fields of the PTP Announce packet are updated to reflect the better accuracy of the 6683H (better because when synchronized to GPS the accuracy is higher than when during free running). With that meta-data in the PTP Announce packet, the Best Master Clock algorithm knows to favor this PXI-6683H.

 

On Linux RT and Linux Desktop, these fields in the PTP Announce packet are not automatically updated to reflect the better accuracy. So on the same network, the Best Master Clock algorithm may give different outcomes on Windows and Linux.

Workaround:

To prevent this behavior, manually lower the `priority1` property of the 1588 time reference so that this PXI-6683H will be favored in the Best Master Clock calculations.


From LabVIEW, Priority1 and Priority2 for the PXI-6683H can be set in property node at path niSync»Timing»Time Reference»1588»Priority*.

From a C program, you can set priority using `niSync_SetAttributeViInt32` with `NISYNC_ATTR_1588_PRIORITY1` and `NISYNC_ATTR_1588_PRIORITY2` attributes.
 

For more complex network configurations (e.g., where PXI-6683H should be the second best master and is a failsafe in case the GrandMaster goes down), modify `priority1` and `priority2` of both the 6683 and the other devices on the network as needed to obtain the same Best Master Clock characteristics for the whole network as on Windows.



Reported Version:

NI-Sync 21.8

Resolved Version:

N/A

Added:

Jul 15, 2022

1597548

Read IRIG-B Timestamp returns '0' unexpectedly on Linux

The function niSync_ReadLastIRIGTimestamp will return 0 if no IRIG-B timestamp has occurred. Once a timestamp occurs, the function will return the last timestamp and will continue to return the latest timestamp every time it is called. In Windows, niSync_ReadLastIRIGTimestamp will stop updating timestamps if timestamping or IRIG-B are disabled, but will still return the last timestamp that occurred. However in Linux, if timestamping or IRIG-B are subsequently disabled, niSync_ReadLastIRIGTimestamp will simply return 0 again. 

Workaround:

Keep timestamping and IRIG-B enabled as long as it's necessary to retrieve a timestamp for IRIG-B.

Reported Version:

NI-Sync 21.8

Resolved Version:

N/A

Added:

Jul 15, 2022

1621629

PXI-6683H Is Not Recognized on Linux if the Calibration Constant is below 0.6V

The lower limit on calibration constants for the 6683H is 0.6V. On Linux, if a board has stored a calibration constant below 0.6V it will prevent the driver from loading the device. Such a unit will not appear in the device list on a Linux system.

Workaround:

Recalibrate the PXI-6683H.

Reported Version:

NI-Sync 21.8

Resolved Version:

N/A

Added:

Jul 15, 2022

1642661 399570

Error -1074118554 Occurs When Trying to Write to UTC Offset Property Node in Linux

Manually writing to UTC Offset is not supported on Linux. 

Workaround:

UTC offset is automatically bridged from GPS to 1588 on Linux. 

Reported Version:

NI-Sync 21.3

Resolved Version:

N/A

Added:

Jul 15, 2022

1511492, 1511519, 1529007, 453288 399570

Some Error Messages Are Different on Linux than on Windows

In many cases, the error messages returned by the driver for improper usage of the hardware are different for Linux than for Windows. 

Workaround:

There is no known workaround at this time.

Reported Version:

NI-Sync 21.3

Resolved Version:

N/A

Added:

Jul 15, 2022

452954 399570

Setting Manual Time for PPS on Windows Updates the Board Clock Just the First Time

On Linux, the time can be manually set for the PPS time reference multiple times. But on Windows, manual time can only be set once for the PPS time reference. If a new time is written, it won't update the board time on a Windows system.

Workaround:

Reset the board or reboot the system to apply a new manually set time on Windows.

Reported Version:

NI-Sync 21.8

Resolved Version:

N/A

Added:

Jul 15, 2022

399570

Time Reference Instances Have Unexpected Names on Linux

All time reference instance names have a "_1" suffix on Linux systems, for example "PPS_1" instead of "PPS".

Workaround:

There is no known workaround at this time.

Reported Version:

NI-Sync 21.8

Resolved Version:

N/A

Added:

Jul 15, 2022

399570

Sync Cards Do Not Show Up as VISA Resources in MAX on LinuxRT Systems

Sync cards were viewable as VISA resources on Windows and on Phar Lap. However they are only seen as Sync resources on Linux systems.

Workaround:

There is no known workaround at this time.

Reported Version:

NI-Sync 21.0

Resolved Version:

N/A

Added:

Jul 15, 2022

1510689 399570

The IsTimeReferenceSelected Property Behaves Unexpectedly for the PXI-6683 on Linux Systems

The IsTimeReferenceSelected property is not supported for the PXI-6683 on Windows systems but is supported on Linux. It will return True if a time reference has been selected by the user and the time reference is driving the board clock. The similarly named SelectedTimeReferenceName and SelectedTimeReferenceType properties will return the name and type of the user selected time reference, even if it is not currently driving the board clock.

Workaround:

There is no known workaround at this time.

Reported Version:

NI-Sync 21.8

Resolved Version:

N/A

Added:

Jul 15, 2022

2180960

NI-Sync Users Cannot Connect to RHEL Target After Reboot

Users are unable to connect to Red Hat Enterprise Linux (RHEL) targets after a reboot when the system has multiple Ethernet ports in use. This is a known issue for PXI systems with PXIe-6683H boards. This problem is caused by the operating system.

Workaround:

  1. Uninstall the NI-Sync driver.
  2. The Network Manager Service needs to be running in order to run nmcli. Some other Linux distributions already do this by default. To enable NetworkManager.service, run the following command in the terminal:
    sed -i 's/configure-and-quit = True/configure-and-quit = False/' /etc/NetworkManager/NetworkManager.conf && systemctl start NetworkManager.service
  3. Assign a name to the currently active connection profile's interface. Without this step, the OS will choose any Ethernet port reporting link up. This step prevents the Network Manager from picking the PXIe-6683H as the primary network adapter after the driver is installed. Run the following command in the terminal to make the currently connected ethernet port the default:
    PROFILE_NAME=`nmcli -g NAME,TYPE c show --active | grep ethernet | sed 's/:802-3-ethernet//'` && INTERFACE_NAME=`nmcli -g GENERAL.DEVICES c show "$PROFILE_NAME"` && nmcli c mod "$PROFILE_NAME" connection.interface-name "$INTERFACE_NAME"
  4. Install the NI-Sync driver.

Reported Version:

NI-Sync 21.8

Resolved Version:

N/A

Added:

Nov 15, 2022

Final Time Issue Listed

Issues found in this section will not be listed in future known issues documents for this product.

There are currently no issues to list.

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Glossary of Terms

 

  • Bug ID - When an issue is reported to NI, you may be given this ID or find it on ni.com.  You may also find IDs posted by NI on the discussion forums or in KnowledgeBase articles.
  • Legacy ID – An older issue ID that refers to the same issue.  You may instead find this issue ID in older known issues documents.
  • Description - A few sentences which describe the problem. The brief description given does not necessarily describe the problem in full detail.
  • Workaround - Possible ways to work around the problem.
  • Reported Version - The earliest version in which the issue was reported.
  • Resolved Version - Version in which the issue was resolved or was no longer applicable. "N/A" indicates that the issue has not been resolved.
  • Date Added - The date the issue was added to the document (not the reported date).