License Manager 21.0 Bug Fixes

Overview

The following items are notable issues fixed between the release of License Manager 20.7 and License Manager 21.0, including additional patches and service packs. If you have an issue ID, you can search this list to validate that the issue has been fixed. This is not an exhaustive list of issues fixed in the current version of License Manager.

Bug Number

Legacy ID

Description

Details

60345 665243

Clicking in the serial number field does not pull up the Windows On Screen Keyboard for touch enabled devices

When using a touch enabled device in a mode that uses the Windows On Screen Keyboard, clicking in the field where you enter your serial number does not pull up the keyboard.

Workaround:

Use a keyboard to input the serial number.

Reported Version:

NI License Manager 4.6

Resolved Version:

NI License Manager 4.7

Added:

Sep 23, 2018

1089976

Using a disconnected License and removing the Backup License shows a message that Expires in January 01, 0001

When using a disconnected License with a backup file, you get the following message after removing the backup file: "You are now using a backup license which will temporarily allow you to continue working. This product will be disabled on January 01, 0001."

Workaround:

The current workaround is to ignore this message. To avoid this message permanently, select "Remind me when they expire." This works for a single software product. If the user has multiple software products licensed through the disconnected license, repeat this process with each version and software product.

Reported Version:

NI License Manager 4.7

Resolved Version:

NI License Manager 21.0

Added:

Jul 26, 2021

1226558

License Manager 4.6 and 4.7 ask for activation using disconnected license

If you run the evaluation of the NI-Industrial Communications for Ethernet/IP toolkit and then install a disconnected license, The NI License Manager will ask for activation when you launch LabVIEW. If you choose the option "Remind me next time" you will have access to the VIs.

Workaround:

Click "Remind me next time" or "Do not remind me."

Reported Version:

NI License Manager 4.6

Resolved Version:

NI License Manager 21.0

Added:

Jul 26, 2021

1372725

Splashcreen image isn't rendering in High Contrast mode

The NI License Manager splash screen shows as blank when using Windows High Contrast themes.

Workaround:

There is currently no known workaround for this issue.

Reported Version:

NI License Manager 4.7

Resolved Version:

NI License Manager 20.7

Added:

Jul 26, 2021

1365260

7 days left after extending the trial period to 45 days

When using French Windows 10 and attempting to extend a trial period by 45 days, it only extends 7 days.

Workaround:

There is currently no known workaround for this issue.

Reported Version:

NI License Manager 4.7

Resolved Version:

NI License Manager 21.0

Added:

Jul 27, 2021

Additional Patch Information

Installing some patches may require certain additional steps or considerations. Please refer to the following table for more information about patches for this release.

These patches currently do not have any special instructions.

Glossary of Terms

 

  • Bug ID - When an issue is reported to NI, you may be given this ID or find it on ni.com.  You may also find IDs posted by NI on the discussion forums or in KnowledgeBase articles.
  • Legacy ID – An older issue ID that refers to the same issue.  You may instead find this issue ID in older known issues documents.
  • Description - A few sentences which describe the problem. The brief description given does not necessarily describe the problem in full detail.
  • Workaround - Possible ways to work around the problem.
  • Reported Version - The earliest version in which the issue was reported.
  • Resolved Version - Version in which the issue was resolved or was no longer applicable. "N/A" indicates that the issue has not been resolved.
  • Date Added - The date the issue was added to the document (not the reported date).