Home Support Documentation Bugs

Volume License Manager 3.3 Known Issues

Created Jun 20, 2023

Overview

This document contains the Volume License Manager known issues that were discovered before and since the release of Volume License Manager 3.3. Known issues are performance issues or technical bugs that NI has acknowledged exist within this version of the product.

 

Not every issue known to NI appears on this list; it is intended to show the most severe and common issues that you may encounter and provide workarounds when possible. Other technical issues that you may encounter could occur through normal product use or system compatibility issues. You may find more information on these issues in NI’s Product Documentation, Knowledgebase, or Community.

Bug Number

Legacy ID

Description

Details
1410093

Installers built by Volume License Manager do not install

Package installers created with Volume License Manager fail to install when the installer is built on a system with Package Manager 20.7 and the installer includes a package built using Package Manager 20.7.
The installation displays the following message:"A package you selected, or one of its dependencies, requires the latest version of Package Manager to continue with installation."
Package Manager 20.7.1 fixes this issue, and requires rebuilding affected installers.

Workaround:

Install Package Manager 20.7.1 on the build system and rebuilt the installer.

Reported Version:

Volume License Manager 3.3

Resolved Version:

N/A

Added:

May 7, 2021
1436537

Installers built by Volume License Manager might incorrectly exclude dependent packages

Offline installers built by Volume License Manager that include packages from NI installers on disk can incorrectly exclude dependent packages, which results in the following error messages during installation:"A required package could not be found: The package 'package-name' requires package 'dependent-package (>= version)' that has an architecture compatible with this operating system."

Workaround:

There is currently no known workaround for this issue.

Reported Version:

Volume License Manager 3.3

Resolved Version:

N/A

Added:

May 7, 2021

Final Time Issue Listed

Issues found in this section will not be listed in future known issues documents for this product.

There are currently no issues to list.

Additional Resources

Explore Support Content and Product Documentation 

 

 

Ask the NI Community

 

 

Request Support from an Engineer

 

A valid service agreement may be required, and support options vary by country

 

Glossary of Terms

 

  • Bug ID - When an issue is reported to NI, you may be given this ID or find it on ni.com.  You may also find IDs posted by NI on the discussion forums or in KnowledgeBase articles.
  • Legacy ID – An older issue ID that refers to the same issue.  You may instead find this issue ID in older known issues documents.
  • Description - A few sentences which describe the problem. The brief description given does not necessarily describe the problem in full detail.
  • Workaround - Possible ways to work around the problem.
  • Reported Version - The earliest version in which the issue was reported.
  • Resolved Version - Version in which the issue was resolved or was no longer applicable. "N/A" indicates that the issue has not been resolved.
  • Date Added - The date the issue was added to the document (not the reported date).