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NI Volume License Manager 3.2 Known Issues

Updated Apr 2, 2020

Overview

This document contains the NI Volume License Manager 3.2 known issues that were discovered before and since the previous release. Known issues are performance issues or technical bugs that NI has acknowledged exist within this version of the product.

 

Not every issue known to NI appears on this list; it is intended to show the most severe and common issues that you may encounter and provide workarounds when possible. Other technical issues that you may encounter could occur through normal product use or system compatibility issues. You may find more information on these issues in NI’s Product Documentation, Knowledgebase, or Community.

Known Issues by Date

The following items are known issues in Volume License Manager 3.2 sorted by Date.

424640—The Getting Started Wizard incorrectly shows per Windows user account.
454572—Backup licenses don't work for users that contain spaces in the username
719438—Volume License Installer dialog appears twice



IDKnown Issue
424640

Return		The Getting Started Wizard incorrectly shows per Windows user account.
The Volume License Manager Getting Started Wizard will show on different Windows user accounts. If there are multiple administrator accounts, each account will walk through the Getting Started Wizard when they first open Volume License Manager. However, the second account to walk through the wizard won't be prompted to install the license file and sees similar menus to a user who has just upgraded Volume License Manager.

Workaround: N/A

Reported Version: 2.0  Resolved Version: N/A  Added: 11/02/2018
454572

Return		Backup licenses don't work for users that contain spaces in the username
When using user-based licenses, if a user's username contains a space, it can successfully check out licenses from the Volume License server. However, if connection to the server is lost, the backup license that gets automatically generated will not work for that user.

Workaround: Use computer-based licenses.

Reported Version: 2.0  Resolved Version: N/A  Added: 11/02/2018
719438

Return		Volume License Installer dialog appears twice
If no administrator information has been entered for the server, creating a Volume License Installer (Tools >> Create Volume License Installer) results in a warning dialog that no administrator fields have been entered. Clicking 'OK' results in the same dialog reappearing.

Workaround: Press OK twice.

Reported Version: 3.1.0  Resolved Version: N/A  Added: 05/17/2019

Document last updated on 6/18/2019

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Glossary of Terms

 

  • Bug ID - When an issue is reported to NI, you may be given this ID or find it on ni.com.  You may also find IDs posted by NI on the discussion forums or in KnowledgeBase articles.
  • Legacy ID – An older issue ID that refers to the same issue.  You may instead find this issue ID in older known issues documents.
  • Description - A few sentences which describe the problem. The brief description given does not necessarily describe the problem in full detail.
  • Workaround - Possible ways to work around the problem.
  • Reported Version - The earliest version in which the issue was reported.
  • Resolved Version - Version in which the issue was resolved or was no longer applicable. "N/A" indicates that the issue has not been resolved.
  • Date Added - The date the issue was added to the document (not the reported date).