Measurement and Automation Explorer

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I get a MAX Database Connection error when I launch MAX

I get a MAX Database Connection error when I launch MAX

There are numerous issues that may cause this error. Complete the following steps to troubleshoot the error.

  • Check your firewall and antivirus settings. You may need log in as an administrator to unblock MAX and the NI System Web Server.
  • Ensure that the NI Configuration Manager service is started.
    1. Log in as a user with administrative privileges.
    2. Select Start»Control Panel»Administrative Tools»Services.
    3. Right-click the NI Configuration Manager service and select Properties from the drop-down menu.
    4. Make sure that the service status is Started. If it is not, use the Start button to start the service.
    5. Restart MAX.
  • If the NI Configuration Manager service does not appear in the Services list, repair the MAX installation.
    1. Select Start»Control Panel»Add or Remove Programs.
    2. Select National Instruments and click Change/Remove.
    3. Select NI Measurement & Automation Explorer from the list and click Repair.

In some rare cases, a MAX Database corruption may be causing this error. For more information about resetting the MAX Database, refer to KnowledgeBase article 4GA9TOQA.

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